Shipping policy

At Nirogin, we aim to make your shopping experience simple and smooth. This shipping policy explains how your order is processed, packed, and delivered across India.

We work with trusted delivery partners to ensure your products reach you safely and on time. Our goal is to keep everything clear, transparent, and easy to understand.

Order Processing Time

Once you place an order on our website, we usually take 1–2 working days to process it.

  • Orders are processed from Monday to Saturday

  • Orders placed on Sundays or public holidays are processed on the next working day

  • You will receive an update once your order is packed and shipped

We always try to process orders as quickly as possible so that you receive them without delay.

Shipping / Delivery Details

After your order is shipped, the delivery time depends on your location.

  • Metro cities: 3–5 working days

  • Other locations: 4–7 working days

Delivery timelines may vary based on:

  • Your pin code

  • Courier service availability

  • Weather or unexpected delays

We will share tracking details so you can follow your order easily.

Shipping Charges

  • We may offer free shipping on selected products or during special offers

  • If any shipping charges apply, they will be clearly shown at checkout before payment

There are no hidden charges. What you see at checkout is what you pay.

Return, Refund & Cancellation (Shipping Related)

Damaged or Incorrect Orders:
If you receive a damaged, missing, or wrong product, please contact us within 48 hours of delivery.

We will review the issue and help you with a replacement or refund, based on our return policy.

Order Cancellation:

  • You can request cancellation before your order is shipped

  • Once the order is dispatched, cancellation may not be possible

For quick help, please contact us as soon as possible after placing your order.

Important Notes

  • Please make sure your address and contact details are correct while placing the order

  • Delivery timelines are estimates and may change due to external factors

  • We are not responsible for delays caused by courier partners, but we will always try to support you

Contact Information

If you have any questions about your order or delivery, feel free to contact us:

  • Email: info@nirogin.com

  • Call: +91 9811765414

  • Support Team: Available through our Contact Us page

We are here to help and will respond as soon as possible.

Business Address

Nirogin
252-L, 1st Floor, Back Side, Sant Nagar, East of Kailash, New Delhi – 110065, India